Refund policy

Our Promise

We built Auriteq Flow to improve your workflow — and we’re confident it will.

That said, every setup is different.

Try it risk-free in your own workflow.
If you’re not convinced, return it. No questions asked.

How returns work

You have 30 days from delivery to request a return.

To be eligible:

• The product must be in good condition
• Returned with all original accessories and packaging

To start a return, just email us at eloy@auriteq.com.

We’ll guide you through the process, provide return instructions, and send you a free return shipping label.

Return address

Eloy Caudet-Roca Garcia
Carrer de Dolores Marqués 33
46020 València
Spain

Damaged or faulty items

If your order arrives damaged or something isn’t working as expected, contact us right away.

We’ll make it right — fast.

A quick note

We’re a small team, and every customer matters to us.

If you have any questions before or after your purchase, feel free to reach out anytime at eloy@auriteq.com — you’ll get a direct response.

Refunds

Once we receive and inspect your return, we’ll process your refund.

• Refunds are issued to your original payment method
• Processing time: up to 10 business days